Doceree Dialogue Episode 5: Connecting the Human Layers of HCP Engagement with Christine Lee
In the fifth episode of Doceree Dialogue, The Power of People-Based Intelligence we sat down with Christine Lee, Head of Health Strategy and Partnerships, AnalyticsIQ, to explore a topic that is rapidly reshaping healthcare marketing: the merging of consumer intelligence with clinical strategy to understand healthcare professionals (HCPs) as people first.
Christine’s journey is deeply rooted in the data world, having spent more than five years at AnalyticsIQ helping bridge the gap between consumer data and health data. That convergence, she explains, is opening new pathways for more empathetic, contextual, and ultimately effective HCP engagement.
Providers Are People Too: Why Human Layers Matter
For years, healthcare marketers have excelled at understanding consumers. But as Christine shares, the conversation around HCPs is finally catching up — and for good reason.
“We like to say providers are people too. Businesses don’t make decisions. People do.”
That shift is fundamental. Providers carry the weight of both clinical decisions and personal human experiences. These overlapping identities influence how they process information, how they evaluate treatments, and how they engage with messaging.
Beyond Targeting: Using Data to Personalize, Not Exclude
While data for targeting has become foundational, Christine makes an important distinction: data should broaden understanding, not overly narrow the audience.
Clinical specialties and claims intelligence must remain core. But layering on additional people-based data—whether around decision-making, socioeconomic context, or behavioral styles—should inform personalization, not restrict reach.
“Use data to tailor the message in a meaningful way. Don’t use it only to whittle down the audience.”
It’s a powerful reframing: Data is not solely a filtering mechanism—it's a context engine.
The Power of Coupling Consumer Intelligence with Clinical Insight
Christine shared a powerful example from a PTSD clinical trial recruitment effort—an initiative struggling with patient drop-off. The team tapped into AnalyticsIQ’s data to understand the non-clinical barriers impacting these patients.
By identifying segments based on:
Transportation challenges, social isolation, socioeconomic pressures and community context - marketers were able to craft tailored messages to both providers and patients.
Providers became essential advocates in the process, delivering guidance that resonated because it acknowledged the lived reality of the patient population. The result? Higher recruitment and trial completion rates.
It’s a revealing case study: When you understand the human drivers behind clinical behaviors, engagement becomes more impactful.
A Partnership Rooted in Empathy and Innovation
Christine also reflected on the partnership between AnalyticsIQ and Doceree — one built around a shared belief that healthcare engagement must evolve to reflect whole-person understanding.
AnalyticsIQ contributes rich, people-based intelligence. Doceree provides the infrastructure, channels, and ecosystem to activate that data meaningfully and compliantly.
“We know 80% of what impacts outcomes happen outside a clinical setting. Being aligned on platforms that understand the value of this intelligence is incredibly important.”
Together, the goal is clear: Create smarter, more empathetic HCP connections to ultimately improve patient outcomes.
The Superpower the Industry Had
When asked what superpower she would choose to improve HCP engagement, Christine didn’t hesitate:
“A portal between clinical, medical, research, and marketing teams—so they could communicate and innovate together.”
A recurring theme across our series, this vision highlights an industry-wide desire for integration. Breaking silos. Connecting insights. Accelerating outcomes.
Because when everyone is aligned, the path to better patient experiences becomes far clearer.
Closing Thoughts
Our discussion with Christine Lee brought forward a defining realization: meaningful healthcare engagement happens when we look beyond roles and credentials to understand the people behind every interaction. Whether it’s the provider making complex clinical decisions or the patient navigating real-world barriers, empathy becomes the connective tissue that elevates communication.
By pairing AnalyticsIQ’s deep behavioral intelligence with Doceree’s precision activation ecosystem, the industry is moving toward a future where insights are not just informative — they are actionable, contextual, and genuinely human-centered. This alignment enables brands to meet HCPs where they are, communicate with relevance, and ultimately support better patient outcomes.
As this partnership evolves, so does the opportunity to build a more connected, insight-driven healthcare landscape — one where data doesn’t just inform strategy, but fuels understanding, collaboration, and meaningful impact.